What to do when you (or your toddler) damages your cellphone:
Step 1. KEEP CALM and call SMARTlab
Step 2. Relax cause SMARTlab will have everything sorted in no time!
SMARTlab have repair factories in JHB and Cape Town as well as Samsung experience stores located Nationally in major retail centres.
They are an Authorised Service Centre for Samsung, LG, Nokia & Hisense in warranty repairs and out and are specialists in out of warranty Blackberry and Apple repairs.
Their professional teams are made up of highly skilled technicians, engineers and quality controllers and a dedicated call centre.
They provide a comprehensive range of innovative and integrated customer support and repair solutions for clients by combining their in-depth knowledge of the technology markets together with unrivalled technical expertise, SMARTlab offers it’s clients world class service levels in order to build long lasting and valuable relationships with their customers. All parts are held in stock allowing repairs to be done without delay. They maintain a 72 hour workshop Turn Around Time and have stringent quality checks in place to make sure your handset is fully functional prior to return.
Recently I damaged my Samsung A5 (this time it wasn't Harper!) the LCD cracked and the whole screen remained black although the phone was still on and “working” as I could still receive calls but it was ultimately useless as I obviously could not see anything on the screen - same as last time!
SMARTlab came to my rescue! I booked my phone in with them and the following morning it was fixed and ready to be collected! Impressed is an understatement. My phone still looks good as new - there is no way you'd be able to tell it was ever damaged!
Being a full-time working parent is difficult as is, so when you find yourself in a sticky situaton like the above, it makes the process so much easier when you're able to work with companies who are passionate about service and delivery like SMARTlab. I will definitely recommend this exceptional company to anyone in need of this type of service.
A huge thank you to the wonderful staff at SMARTlab for their fast, friendly and professional service as always! Super happy to have my phone back - good as new!
Visit their website here or pop on over to their Facebook page here. You can also email SMARTlab on info@smartlab.co.za if you'd like to get in contact or make use of their great service.